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The Med Club Diagnostics
Home Our Services Book an Appointment About Us

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info@the-medclub.com

NUMBER 0916558

VISIT US

Ayala Malls 4th Floor,

Vertis North Quezon City, Philippines

08:00 AM - 10:00 PM

© 2024 The Med Club Diagnostics™. All Rights Reserved.

Data Privacy Policy

The Med Club Diagnostics — Effective January 1, 2024

1. Information We Collect

We collect personal and health-related information necessary to provide diagnostic and medical services, including but not limited to:

  • Full name, date of birth, gender, and contact details
  • Medical history, laboratory results, and diagnostic records
  • Payment and billing information
  • Account credentials and login activity

2. How We Use Your Information

Your information is used solely for the purpose of delivering healthcare services, including:

  • Processing appointments and laboratory requests
  • Communicating test results and health records to you and authorized medical personnel
  • Improving the quality and safety of our services
  • Complying with legal and regulatory obligations under the Philippine Data Privacy Act of 2012 (R.A. 10173)

3. Data Sharing

We do not sell, rent, or trade your personal data. Your information may only be shared with:

  • Your attending physician or referring doctor
  • Third-party laboratories or specialists involved in your care
  • Government agencies when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All stored passwords are encrypted, and sensitive records are accessible only to authorized personnel.

5. Data Retention

Personal and medical data is retained for a minimum of ten (10) years in compliance with Philippine health regulations, or longer if required by law.

6. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate or outdated information
  • Request erasure of data no longer necessary for its original purpose
  • Object to or restrict the processing of your data
  • File a complaint with the National Privacy Commission (NPC)

7. Contact Us

For privacy-related concerns, you may reach our Data Protection Officer at info@the-medclub.com or visit us at Ayala Malls, 4th Floor, Vertis North, Quezon City.

Terms of Service

The Med Club Diagnostics — Effective January 1, 2024

1. Acceptance of Terms

By creating an account and using the services of The Med Club Diagnostics, you agree to be bound by these Terms of Service. If you do not agree, you may not use our platform or services.

2. Use of the Platform

You agree to use this platform only for lawful purposes related to your personal healthcare. You must not:

  • Provide false or misleading personal information
  • Access another person's records without authorization
  • Attempt to disrupt, hack, or compromise platform security
  • Use the platform for commercial or unauthorized research purposes

3. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account. The Med Club Diagnostics shall not be liable for losses resulting from unauthorized account access due to your negligence.

4. Medical Disclaimer

The information and results provided through this platform are intended to support, not replace, professional medical advice. Always consult a licensed physician regarding your health conditions and laboratory results. The Med Club Diagnostics is not liable for decisions made solely on the basis of information retrieved from this platform.

5. Appointment and Service Terms

Appointments are subject to availability. Walk-in and online appointments must be honored on time. Cancellations must be made at least two (2) hours before the scheduled appointment. Repeated no-shows may result in temporary suspension of online booking privileges.

6. Payment and Fees

Fees for services are payable at the time of service. Prices are subject to change without prior notice. The Med Club Diagnostics is not responsible for third-party payment processing errors.

7. Intellectual Property

All content on this platform, including the system design, branding, and reports, is the property of The Med Club Diagnostics and may not be reproduced without written consent.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent behavior, or misuse the platform in any way.

9. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be settled in the appropriate courts of Quezon City, Metro Manila.

10. Contact

For questions about these Terms, contact us at info@the-medclub.com or visit us at Ayala Malls, 4th Floor, Vertis North, Quezon City.